Privacy

OVERVIEW

This Privacy Policy explains how LSTARA FZCO and its aKiliates and subsidiaries

(collectively, “LSTARA,” “we,” “us,” or “our”) collect, use, and protect your personal data. It applies to our customers and visitors in the UAE and worldwide who interact with us through our websites, social media, events, and in-store activities. LSTARA, based in the United Arab Emirates, is the data controller of the personal data processed in connection with our business activities.

REVISIONS TO THIS PRIVACY POLICY

LSTARA reserves the right to modify this Privacy Policy from time to time. If changes are made, we will update the “Last Updated” date above. For material changes, we may provide additional notice (such as posting updates on our website or emailing you).

Please review this Privacy Policy periodically to stay informed on how we process your personal data.

1. COLLECTION OF PERSONAL DATA

In this Privacy Policy, “personal data” refers to information about an individual whose identity is known or can be determined. We collect personal data from you when you engage with us through:

• Account Creation and Purchases: Information provided during account setup, purchases on our website, and transaction-related communications.

• Social Media Interactions: Data shared with us when you tag us, engage with our social media profiles, or permit us to follow your social media activities.

• Event Participation: Details collected when you register for events, contests, or surveys.

• Customer Service: Personal data shared when you contact us for product information, submit feedback, or require customer support.

Data Collected

We may collect the following types of personal data:

• Contact Details: Name, email, phone number, mailing address.

• Financial Information: Payment card details (securely processed by payment providers).

• Account Information: Username, password, preferences.

• Usage Information: Information collected through cookies and similar technologies, such as IP address, browsing activity, and device information.

Cookies and Automatic Collection

We use cookies and tracking technologies to understand site usage and enhance your online experience. Refer to our Cookie Policy for more details on our use of cookies and how you can manage your preferences.

2. USE OF PERSONAL DATA

We use your personal data for the following purposes:

• Order Fulfillment: To process your purchases, send order confirmations, and manage exchanges or returns.

• Customer Support: To respond to your inquiries and provide customer service.

• Marketing and Communication: To send you promotional updates (with consent where required) and newsletters.

• Personalization: To tailor your experience based on your preferences and past interactions.

• Site and Business Improvements: To analyze your site use, develop our offerings, and understand customer preferences.

• Security and Legal Compliance: To prevent fraud, ensure security, and comply with applicable laws.

3. SHARING OF PERSONAL DATA

We do not sell your personal data. We may share your personal data under the following circumstances:

• Service Providers: Third parties who assist us in providing services, including payment processing, hosting, IT services, and marketing support.

• Business Transactions: In the event of a business transfer or acquisition, your data may be shared with the acquiring entity.

• Legal Compliance: Where required by law, to protect our rights, or in response to legal processes.

• With Consent: If you provide explicit consent to share data for specific purposes, such as participating in a public profile or review.

4. DATA SECURITY

We employ technical, administrative, and physical safeguards to protect your data from unauthorized access and processing. However, internet data transmission is not entirely secure, and we cannot guarantee complete data security. We advise safeguarding your account credentials and notifying us immediately if you suspect unauthorized access.

5. DATA TRANSFERS

Your personal data may be transferred to our affiliates and service providers in other countries, including those outside the UAE. In cases of cross-border transfers, we ensure that adequate protections, such as data protection agreements, are in place to secure your data as required by applicable law.

6. RETENTION OF PERSONAL DATA

We retain personal data only as long as needed to fulfill its purpose or as required by law. We may keep account and purchase history records to maintain continuity for our customers. When data is no longer necessary, we securely delete or anonymize it.

7. YOUR PERSONAL DATA RIGHTS

You may have rights regarding your personal data, including:

• Access: Request access to or copies of your personal data.

• Rectification: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your data, subject to legal limitations.

• Restriction: Request restriction of your data processing.

• Objection: Object to certain processing, such as marketing communications.

• Withdrawal of Consent: Withdraw consent for data processing where applicable. To exercise these rights, please contact us at support@laurisimpson.com

8. THIRD-PARTY SITES

Our website may link to external websites that are not managed by us. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before disclosing personal data.

CONTACT US

For questions or concerns about this Privacy Policy, please reach out to:

Email: support@laurisimpson.com

Address:

LSTARA FZCO

Royal Class (DIP Branch) - Arjumand Building 17th Street, Green Community Village

Office 484

Dubai, United Arab Emirates